At Sweetie Pie, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website, place orders, or engage with our services. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect:
Personal Information: When you place an order or register for an account, we may collect your name, contact details (such as email address, phone number, and shipping address), and payment information to process your order and provide excellent customer service. Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. These technologies may collect non-personal information such as IP address, browser type, and device information.
2. Use of Information:
We use the information collected to process your orders, deliver products, and provide customer support. Personal information may also be used to communicate with you regarding your order status, promotions, or relevant updates. Non-personal information collected through cookies and tracking technologies helps us improve our website's functionality and user experience.
3. Disclosure of Information:
We may share your personal information with trusted third-party service providers who assist us in processing orders, delivering products, and improving our services. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose. We may also share your information when required by law, legal proceedings, or to protect the rights, safety, and property of Sweetie Pie and its customers.
4. Security:
We take appropriate measures to protect your personal information from unauthorized access, disclosure, or alteration. Our website uses industry-standard encryption technology (SSL) to secure your sensitive data during transmission. While we strive to protect your data, no online platform can guarantee absolute security. Hence, we cannot warrant the complete security of any information you transmit to us.
5. Your Choices:
You may choose to opt-out of promotional emails by clicking the "unsubscribe" link provided in the email. You can adjust your browser settings to manage or block cookies. However, this may affect certain features and functionalities of our website.
6. Children's Privacy:
Sweetie Pie does not knowingly collect personal information from children under the age of 13. If you believe that a child has provided us with their data, please contact us, and we will promptly remove the information from our records.
7. Updates to the Privacy Policy:
Sweetie Pie may update this Privacy Policy from time to time. Any significant changes will be communicated through our website or other appropriate means.If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at privacy@mysweetiepie.ca. Your privacy matters to us, and we are dedicated to ensuring a secure and delightful experience with Sweetie Pie.
